Support
Contact us
Questions about a camera, an order or a setup problem? Send us a message and we will get back to you within one business day.
Warm tips: due to the time difference we may not be able to reply right away, but
once we receive your message we will get back to you — by reply or by call — within one business
day.
Business address
Room 501, No. 9, Nuclear Power Industrial Park, Fumin Community, Fucheng Street, Longhua District, Shenzhen, China 518110
Registered business location.
Languages we support
Our website and customer support are available in the following languages. Write to us in any of them and we will reply in the same language.
- EnglishEN
- DeutschDE
- FrançaisFR
- ItalianoIT
- EspañolES
Before you write
Most setup questions already have an answer in the FAQ — WiFi band switching, motion sensitivity and finding full-length recordings are the three most common.